Customer survey reveals satisfied client base and surge in interest for performance management capabilities in Logility Voyager Solutions

ATLANTA (August 15, 2005) Logility, Inc. (NASDAQ: LGTY), a leading supplier of collaborative solutions to optimize the supply chain, today announced results from its most recent customer satisfaction survey which indicated overall high approval of the Logility support experience and provided insight into the key motivations leading customers to upgrade to the latest version of Logility Voyager Solutions™, including performance management, sales and operations planning, supply optimization, global sourcing and transportation optimization.

Survey results illustrated that Logility customers are pleased by the level of support they received over the past 12 months. Customers were asked to rank Logility support on a scale from one (poor) to ten (outstanding). Over 74 percent of customers gave Logility a rating of nine or above for overall satisfaction with Logility support. Additionally, customers gave an average score of nine or higher for accessibility of the customer support team; product knowledge of the customer support representatives; delivery to expectations; accuracy and completeness of information provided; quality of deliverable for support incidents involving the need for a software correction or enhancement; and courtesy and professionalism. Logility also received an average score of eight or higher for responsiveness to initial incidents and timeliness of follow up; timeliness of problem resolution; and ease of implementation for support incidents involving the need for a software correction or enhancement.

The survey also allowed customers to prioritize their efforts to solve current business challenges by upgrading to the latest version of Logility Voyager Solutions. Over thirty five percent of the survey respondents attributed upgrade efforts to Voyager Solutions’ performance management capabilities that help companies proactively solve supply chain issues by actively monitoring business conditions, measuring key performance indicators and alerting users to a prioritized list of activities. Other areas fueling adoption included flexible demand planning, sales and operations planning, extended supply chain optimization, enhanced transportation planning, and radio frequency identification (RFID) support.

“The Logility customer support team averages 15 years of experience with Logility Voyager Solutions, and the team’s deep domain expertise is central to keeping our customers satisfied,” said Mike Edenfield, president and CEO at Logility. “We are equally excited to better understand the business drivers of our customers as they look to leverage the new Logility features and enhancements. We are committed to helping our customers achieve their supply chain goals and will strive to move our performance marks even higher as we continue to incorporate market-leading supply chain capabilities, like performance management, into our solutions.”

Logility Voyager Solutions facilitate each phase of supply chain management, from demand planning and new product introductions, through sourcing materials and manufacturing, to synchronizing supply and distribution and delivering final product. Companies can formulate and revise plans based on the real-time status of demand, inventory, sourcing/supply, manufacturing capacity, distribution and transportation across their global supply chains, and then use that information to synchronize resources, optimize inventory investments, drive costs down and deliver superior customer service.